Refund policy

At Selvela, we stand behind the quality and craftsmanship of our products. We understand that sometimes a product might not meet your expectations. If you're not completely satisfied with your purchase, here's how we can assist:

Return & Refund Eligibility

Returns are accepted within 30 days of delivery for a full refund, subject to the conditions outlined below.

• Items must be returned unused and in their original, unopened packaging to be eligible for a refund.

• Items that have been used, opened, or otherwise altered are not eligible for a refund.

• Items that are currently in transit to the customer may not be eligible for cancellation or refund.

• We reserve the right to deny a return or refund request at our discretion if the item does not meet the eligibility requirements outlined above.

Condition: Items must be returned in their original condition and packaging.

Process: To start a return, please contact us at selvela@proton.me.

Refund: Once your return is received and inspected, we will process your refund to your original method of payment.

Your satisfaction is our priority. Let us make it right.